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Policies & Procedure


Policies and procedures are subject to change without notice.


A minimum purchase amount may be required in each calendar year to maintain an active account status. We sell only to qualified

businesses in our industry.

When sending an individual to purchase for you, it is necessary to provide a signed purchase order at time of pick-up. A copy of

your state’s certificate of resale must be on file.


Our offices are open 8:00 am to 5:00 pm Central Time, Monday through Friday. Registered users of

can order 24 hours

a day, 7 days a week. See your sales representative for more details or request a user ID and password at


Please provide our part number when ordering and give quantity needed. You may wish to add size, color, finish, voltage, etc. as

additional information to better identify the product.


Some items shown in this catalog are not stocked at all our warehouses. For your convenience you may choose to transfer these

items to your business from an alternative warehouse. Some transfers may be subject to a freight service fee. Additionally, some

items may be special order only but are shown in this catalog for reference and convenience. Please consult our Sales Department

for further information.


As an accommodation to our customers, we will place orders with manufacturers that we represent for non-stock or out-of-stock

merchandise subject to our special order or special priority order policy. Please consult our Sales or Customer Service Department

for details. Special order merchandise is non-returnable. In addition, there is a $20.00 minimum order requirement for all special

orders, and any freight or drop ship charge from the factory will be added to the invoice amount.


Designs and specifications are for reference only and are subject to change.


Accounts are due net, 10th of the month following the closing date. We furnish a monthly statement itemizing the current month’s

activity and any previous balance. Account statements may be viewed online at

and require password protected

access. All past due invoices will be subject to at least a 1-1/2% or up to 2% monthly service charge (18% - 24% per annum).


All prices in this catalog are suggested list prices at time of issuance and are subject to change without prior notice. Current prices

are available upon request through quotations, pro-forma invoices or

Orders will be shipped at prices prevailing

at time of shipment. We are not responsible for typographical errors, omissions or other errors regarding product content, selection,

pricing, description or terms.


Credit may be extended to accounts with good credit rating, after completing our credit application. Applications will not be pro-

cessed if incomplete, and if “Terms and Conditions” is not properly signed. Accounts must maintain a minimum purchase volume

annually. Dealers that purchase less than required will be reviewed for account eligibility and/or may be subject to pricing surcharg-

es. Orders will be shipped on a direct debit basis after customer has been qualified as a bona fide account and until credit has been

established. Possession of this catalog does not constitute an offer to sell or buying privileges.


For your convenience we accept Online Check payments. Payments are made automatically, so payments are never forgotten,

lost in the mail, or delayed by postal problems. There's no risk of late payment charges. Also, you can save the time and hassle of

checks or credit card by setting up Online Check payments.


Hazardous products are identified with a red item number. A handling fee will be charged on all shipments of Hazardous Materials.

In some instances, depending on product and class, and where the quantity or volume is below the Hazardous shipping criteria, we

will be allowed to ship under Hazard Class ORMD at no fee. The hazard classification of products and hazardous shipping charges

are subject to change at any time. All Hazardous Materials shipping related charges assessed by the transportation company are

the responsibility of the customer.


Please note local laws in your state or area concerning lights, carburetion, exhaust modifications, or any vehicle modification.

We make no claim that the original equipment manufacturer recommends that you modify any vehicle.


Brand names are used as reference only. Some part numbers used or mentioned, are also used as reference only. Our intention is

that our products can be used on your customers’ vehicles. No products in our catalog are made as replacement parts by or with the

permission of the OEM’s.


Our packaging is done with care to insure that your order is received in good condition. Any damage, shortage or discrepancy

discovered on shipment via our own trucks should be reported to our Customer Service Department immediately. For shipment via

U.P.S. or common carrier, please note the discrepancy, damage, etc., on freight bill and immediately file proper claim with delivering

carrier. Damage and shortage of packages is the responsibility of the delivering carrier.