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Policies & Procedures


Policies and procedures are subject to change without notice.


Our policy is to service and sell only to marine and recreation oriented companies which

may be classified as follows:

Retail Dealers

Included but not limited to:

Dealers stocking and selling marine and or fishing equipment, boats and engines.

Dealers with generally accepted industry presence reselling products and services to end consumers.

Boat Yards

Boat yard with a full service repair facility.

Marine Service Shops

Marinas with or without repair facility; with or without dry storage; refinishers; mobile repair services

(with a business address); engine repair services.

Manufacturers - OEM

Companies engaged in the manufacture of boats and general products for marine application.


Companies licensed by the United States to sell and ship goods outside the continental limits

of the United States.

Certain products or product lines may not be exported such as MerCruiser engines, etc.

When sending an individual to purchase for you, it is necessary to provide a signed purchase order at time of pick-up.

A copy of your state’s certificate of resale must be on file. Possession of this catalog does not constitute an offer to sell.


Our office in Connecticut is open 8:00 am to 5:30 pm Eastern time, Monday through Friday.

Customer service is open 8:00 am through 8:00 pm Eastern time, Monday through Friday.

Registered users of

can order 24 hours a day, 7 days a week.

See your Sales representative for more details or request a user ID and password at www.



Please provide our part number when ordering and give quantity needed. You may wish to add size,

color, finish, voltage, head style, etc. as additional information to better identify the product.


Some items shown in this catalog are not stocked at all our warehouses. For your convenience we may

choose to transfer these items to your dealership from an alternative warehouse. Some transfers may be

subject to a minimum of $12.95 freight service fee. Additionally, some items may be special order only but

are shown in this catalog for reference and convenience. Please consult our Sales Department for further



As an accommodation to our customers, we will place orders with manufacturers that we represent

for non-stock or out-of-stock merchandise subject to our special order or special priority order policy.

Please consult our Sales or Customer Service Department for details. Special order merchandise is

non-returnable. In addition, there is a $20.00 minimum order requirement for all special orders, and any

freight or drop ship charge from the factory will be added to the invoice amount.


To assist you with potential shipping fees, we’ve identified many Oversized


(Truck Shipment Only)



items. Additional items may also incur these charges from the carriers. These items

include, but are not limited to: Engines, transmissions, outdrives, 16 & 55 gallon drums, mooring

anchors, flares, fire extinguishers, some trolling motors, and other bulky or heavy items. If you have a

question on a particular item, please contact your customer service representative at any time.